It is our legal duty to ensure that every child’s safety is our priority at all times.  All children have the right to be protected regardless of age, race, culture, disability or background.

If we have any concerns for the welfare of your child then we will follow a specific procedure to ensure that it is dealt with appropriately.

There are 4 types of abuse neglect, sexual, physical and emotional abuses and everybody working within Dawny’s Day Care will have sound knowledge to be aware of any signs or symptoms of abuse (please refer to the Child Protection Policy). This may be some form of physical injury, something the child has said or a severe change in behaviour. Dawn Mitchell the safeguarding officer has undergone the Module one, two and three of Surrey County Council’s safeguarding training, Dawn Mitchell will relay all information to staff to ensure all staffs’ knowledge of safeguarding is regularly updated. Lauren Barnes, Lisa Holmes, Rachel Robson & Kirsty Auly has also completed the Surrey County Council safeguarding training and will work alongside Dawn Mitchell in any safeguarding case.

If there are any indicators that we are made aware of then all information will be recorded and kept on file. This information will be kept confidential. All information will be reported to the manager, Dawn Mitchell, who will deal with the case.

If you feel you cannot approach the manager with any allegations made against a member of staff, we would advise you contacting the Multi-agency Safeguarding Hub (MASH), this is the single point of contact for reporting concerns about the safety of a child, young person or an adult. MASH bring together Surrey County Council social care workers for both children and adults, early help services, health workers and police as well as a vast array of virtual partners across Surrey.

The Surrey MASH should be contacted if you would like to report a concern about the safety of a child, young person or an adult. Their details are as follow:

Telephone: 0300 470 9100


Secure email: or Egress.

 The MASH telephone number connects you to adult and child social care only. You can contact the police using the non-emergency number, 101, or in an emergency where the safety of the child young person or adult is at immediate risk, dial 999.

The out of hours emergency team are contactable on 01483517898


As stated in the Early Years Welfare Requirements ‘inappropriate behaviour displayed by other member’s of staff, or any other person working with the children. For example, inappropriate sexual comments; excessive one to one attention beyond the requirements of there usual role and responsibilities; or inappropriate sharing of images.’ Any member of staff whom is seen to be breaching this requirement will be suspended from Dawny’s Daycare following the Dawny’s Daycare disciplinary procedure.

Should an allegation arise Dawn Mitchell will approach the parents to discuss the situation sensitively to inform them what has been recorded. In some cases we will have to gain advice from the Multi-agency Safeguarding Hub and they will take the next steps when it comes to dealing with the situation.  Any concerns will need to be reported to Ofsted so they are aware of the case.

Communication between one another is crucial so we will need to be advised of any accidents that have taken place at home as they will need to be recorded in our at home accident book and also recorded on the body map on the back of the accident form. It’s key to have good communications between practitioner and parent.

As stated in the Counter Terrorism and Security Act, ‘to have due regard to the need to prevent people from being drawn into terrorism’, Early Years providers now have a duty to have control measures in place relating to this Act. Therefore, Dawn, Lauren, Rachel, Kirsty, or Lisa will call 101 should we have any concerns about families leaving the country or long term/frequent absences (please see also our non-attendance policy).